Best in Safety | National Leader in Outcomes

Transforming Healthcare

Hartford HealthCare’s most important promise is to provide affordable, accessible, high-quality care.

Hospital Safety

Best in the Northeast

› Hartford HealthCare’s hospitals earned an “A” grade from the Leapfrog Group, an independent safety watchdog agency, in 2023.

› The only health system in New England, New York and New Jersey that achieved uniform “A” grades in 2023, and one of three in the U.S.

Cardiac Surgery

Best in the U.S.

› Hartford HealthCare received a perfect three-star rating in all five cardiothoracic categories from the Society for Thoracic Surgery (STS).
› Of the handful of hospitals across the U.S. with perfect ratings, Hartford Hospital is number one in the nation for mitral-valve surgery based on STS composite data, and ranked second in the nation for all five cardiothoracic categories.

Kidney Transplant

Best in the U.S.

› Hartford HealthCare’s transplant program at Hartford Hospital had the best one-year kidney graft survival rate in the nation.
› The program has the highest overall functionality one year after transplant of any similar kidney transplant program in the entire
country.

Infection Prevention

Best in New England

› Hartford HealthCare is the only health system in New England to meet the Center for Medicare and Medicaid Services high standards for significantly reducing hospital-acquired infections.
› Hospitals are rated by CMS on patient outcome measures and specific patient safety indicators.

Medicare Star Ratings

Best in Connecticut

Hartford HealthCare earned the highest average rating of any health system in Connecticut. This placed us in the top 10 in the Northeast.

Healthgrades Awards

Most in Connecticut

Hartford HealthCare has earned 56 awards and 5-star ratings — the most-recognized health system in Connecticut.

Top Teaching Hospital

Only one in Connecticut

Hartford Hospital is the only hospital in the state, and one of only 75 in the nation, to earn Leapfrog’s Top Teaching Hospital designation.

Ambulatory Surgery

1 of 27 in the nation

Hartford HealthCare’s Rocky Hill Surgery Center earned honors for clinical outcomes and safe processes.

Price Transparency

Top 20% nationwide

The Health Transformation Alliance, with more than 60 largest U.S. employers, recognized Hartford HealthCare’s outstanding safety and highest level of price transparency.

41,000 colleagues

Supporting the local communities where they live, shop and vote.

Supplier diversity

Increased spending with minority, small-business and women-owned suppliers by 80%, with the goal of $250 million.

Infrastructure and community investment

Support for higher education and innovation, civic and cultural organizations, and systemwide expenditures that keep the state’s economy thriving.

Connecticut is our home

Committing to urban centers,
supporting revitalization and fueling local economies.

Partnership with ReadyCT

› Provides training, tools and career-connected learning for public school students.

Center for Education, Simulation and Innvovation

› CESI offers hands-on training in an authentic clinical setting.

Unique Academic Partnerships

› Partner with the University of Connecticut, Quinnipiac University, Sacred Heart University, the University of St. Joseph, Trinity College, Albertus Magnus and others.
› Connect students to research and rewarding careers.
› Expand access to healthcare education, hands-on experience and career opportunities.

Neighborhood Health

Held 229 clinics across the state caring for 2,234 patients in FY23.

Center for Gender Health

Comprehensive care to the LGBTQ+ community.

Maternal health medicine team

Extensive pre- and post-partum care and resources.

Statewide Medical Mission

2,500 HHC volunteers provided free care and services to 2,400 people on a single day across Connecticut.

Community-building activities

Like downtown Hartford’s DominGO! open street festival, which combines free health services with exercise and civic pride; and Digital DividEND, which provides free electronic devices to those who need them.

23,000 lives touched
— every day

In hospitals and homes, at health centers and online, we meet the diverse needs of more than 23,000 people a day — every day of the year.

Nearly 500 locations

Hartford HealthCare is just minutes away from most residents’ homes and offices… and at your fingertips.

Access to more experts

755 providers were hired in Fiscal Year 2023, expanding access and supporting primary, specialty and
behavioral health care.

Digital health

Hartford HealthCare is recognized by the College of Healthcare Information Management Executives as “Most Wired” for both hospital and ambulatory care. With virtual visits, online scheduling and website chats, health is in your hands.

Working with MIT, and leading experts from around the globe, HHC is creating solutions to enhance care, improve outcomes and lower cost.

Named #237 on Fortune’s list of Most Innovative Companies in the U.S.

Surgery outside of hospitals

With 21 ambulatory surgery centers and outpatient endoscopy centers, patients have greater access to safe surgical care at far lower costs that in hospital settings.

In fact, 43% of all surgeries and procedures at Hartford HealthCare are performed in these ambulatory settings.

From fee-for service to value-based care and payment

Two Medicare Advantage partnerships — AdvantagePlus Network – CT with Optum, and CarePartners of Connecticut with Point32Health — provide value-based services for 60,000 covered lives.

Care for the most vulnerable

Programs such as Neighborhood Health, Medical Mission, community health screenings and free educational offerings provide care and assistance to all, including healthcare services at no cost.

Urgent Care

38 urgent care locations throughout the state dramatically lower the cost of care for patients with non-emergent conditions — a cost differential that can exceed 90%.